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Shipping

Shipping Policy and Guidelines

How long does digital artwork take?

The Dot Style artwork takes between 21 – 30 days, The Scribble Style artwork takes between 10 – 15 days and The One-line Style artwork takes between 7 – 10 days. However most of the time you will get your digital file within 7 days.

For toy please refer to the bottom section of the catch me product page

Others – Follow the (Estimated Shipping Time) table

 Free Shipping on all orders πŸ›’πŸ›’

 We offer standard shipping with tracking number on all US and international orders. 

All items in store take 2-7 business days to process + the digital artwork drawing time. Be sure to add processing time to your shipping time estimates.

Any payment authorization/verification, international customs screening, weather conditions, or national holiday may cause delays to your shipment.

Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates.

 Location Estimated Shipping Time
United States 7-10 days
Canada, Europe 15-30 days
Australia, New Zealand 15-30 days
Mexico, Central America, South America 20-45 days 

SHIPPING POLICY

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer

Certified Gift is not responsible for destination country tax and/or duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. Nation Outdoors will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and…

  • The customer refuses to accept the package
  • No attempt is made in the country of destination to deliver the package.

Certified Gift reserves the right to abandon the package(s) and will not be responsible for any refund.

For all orders, please provide a valid phone number and email address as we or the courier may need to contact you regarding your order/delivery. We will be sending you the tracking number of your order by email.

Please note that we do not ship on weekends or holidays. We will be closed on these days to observe the following holidays:

New Year’s Day: January 1 and 2

Easter: April 14 and 17

Victoria Day: May 22

St Jean Baptiste: June 24

Canada Day: July 1

Labor Day: September 4

Thanksgiving Day : October 9

Christmas: December 22, 25, 26 and 29

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